Our Faculty

Meet the distinguished experts guiding tomorrow’s elite support staff toward service excellence.

Dedicated to Excellence

IPAS faculty bring decades of combined experience in sideline logistics, hydration management, and professional poise. Their leadership ensures each student leaves with both technical mastery and the confidence to serve with silent distinction.

Dr. Elspeth Dower

Dr. Elspeth Dower

Dean of Hydration Sciences

With over 25 years in professional fluid dynamics and sideline morale studies, Dr. Dower pioneered the “Triple-Bottle Rotation” technique still used at international sporting events today.

Professor Lionel Bixby

Professor Lionel Bixby

Chair of Caddy Studies

A former championship caddy turned scholar, Prof. Bixby specializes in “Preemptive Club Anticipation” and conducts fieldwork on golfer empathy calibration.

Coach Ramona Tull

Coach Ramona Tull

Director of Ball Retrieval Operations

Known for her lightning reflexes and calm demeanor, Coach Tull has mentored over 300 professional ball kids, instilling precision, composure, and proper kneeling posture under pressure.

Dr. Theodore Crimp

Dr. Theodore Crimp

Senior Lecturer, Towel Management

Dr. Crimp’s groundbreaking research in fabric absorbency and fold retention earned him the 2019 Sideline Excellence Award. His students know: a wrinkle-free towel is a wrinkle-free mind.

Professor Aruna Patel

Professor Aruna Patel

Coordinator of Athletic Etiquette

A global authority on sports courtesy and respectful handoffs, Prof. Patel’s seminars on “Microexpressions in Service Environments” are required for all first-year students.

Mr. Gerald “Gerry” Kwon

Mr. Gerald “Gerry” Kwon

Assistant Professor, Hydration Logistics

A logistics specialist and veteran of four Olympic sidelines, Mr. Kwon teaches practical fieldwork courses on bottle trajectory, cap dynamics, and the ethics of mid-match eye contact.

Dr. Silvia Corbett

Dr. Silvia Corbett

Head of Emotional Endurance and Sideline Psychology

Dr. Corbett’s research in “quiet resilience” explores how support staff maintain composure when athletes publicly crumble. Her groundbreaking paper, The Art of Looking Concerned Without Intervening, is considered essential reading in the field.

Coach Byron “Buzz” Elridge

Coach Byron “Buzz” Elridge

Senior Instructor, Ball Recovery Dynamics

A retired professional ballboy with over 10,000 match pickups to his name, Coach Buzz is known for his legendary sprint-to-kneel transitions. He teaches Advanced Anticipation and the seasonal elective Sliding Safely on Clay.

Professor Mireille Voss

Professor Mireille Voss

Director of Equipment Sanctity

Specializing in the sacred trust between athlete and gear, Prof. Voss emphasizes mindfulness in every grip and polish. Her workshop, “Dust-Free, Ego-Free: The Zen of Equipment Maintenance”, draws students from across all departments.

Mr. Hal Donovan

Mr. Hal Donovan

Adjunct Lecturer, Crowd Interaction and Applause Management

A veteran event marshal, Mr. Donovan lectures on synchronized clapping, polite booing, and managing rogue spectators. His motto, “Grace under heckling,” is engraved above the main amphitheater door.

Dr. Noreen Alcott

Dr. Noreen Alcott

Head of Post-Performance Rehydration Studies

Dr. Alcott leads the Refill Lab, where she studies post-match bottle thermodynamics and the psychological impact of chilled water. She’s best known for her lecture series “Condensation: Friend or Foe?”.

Professor Duncan Rhee

Professor Duncan Rhee

Chair of Laundry Sciences and Fabric Preservation

A pioneer in moisture equilibrium and colorfast protocol, Prof. Rhee’s “Seven Stages of Stain Acceptance” framework revolutionized locker room textile care. He continues to mentor young scholars in detergent diplomacy.